Coaching Leaders in Performance Management
Total Credits: 1 including 1 General
- Average Rating:
- 7
- Competency/Category:
- Employee & Labor Relations | HR Expertise (HR Knowledge) | Leadership & Navigation
- Faculty:
- Michael J. Mirarchi
- Course Level:
- All Levels
- License:
Description
HR Professionals will learn how to coach leaders to set, communicate and enforce their attendance, performance and conduct standards, and how to treat employees fairly and professionally when addressing problems, making effective requests and providing effective feedback.
Basic Course Information
Learning Objectives- How to coach your leaders in effective employee relations practices that minimize employer and personal liability
- Scripted responses to use in sensitive employee relations situations
- How to avoid senior managers saying to HR “You should have anticipated this” after an avoidable legal claim
Major Subjects
- Reinforcing good performance and securing improvements in performance
- Setting and resetting performance expectations
- On-the-spot counseling
- Addressing erratic performance
- Drafting and presenting performance appraisals
- Designing Performance Improvement Plans
Course Materials
Important CE Recertification Credit Information (0.46 MB) | Available after Purchase |
Coaching Leaders in Performance Management Materials (3.83 MB) | Available after Purchase |
Faculty

Michael J. Mirarchi Related Seminars and Products
Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention.
As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free.
Drawing from over 35 years of experience as an employer defense attorney and as a HR Vice
President, he developed “Reset the Clock - Practical Employee Relations for Leaders.” He has
presented it over 1,350 times to more than 34,500 leaders at employers across North America.
Mr. Mirarchi believes that most leaders exercise their abilities with fairness, integrity, and
professionalism. Nevertheless, there are plenty of opportunities to run into potential liability
situations. In these situations, leaders who know what to do and how to do it have a tremendous
advantage over those who don’t, in avoiding lawsuits.
He has presented the HR Professional version of this program for SHRM Chapters across the
country, biannually for DallasHR.
In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall
of Fame. Over the last 30 years, he has consistently been one of the highest-rated speakers,
excelling in content, professionalism, and delivery.
Mike received the 2024 DallasHR Lifetime Achievement Award for dedicating his career to
advancing the HR profession and making a lasting impact on Dallas HR. He is an educator and a
trusted advisor to the entire DallasHR community.
In conjunction with industry and professional associations, he has conducted live TV broadcasts,
webinars, and on-line programs, in addition to presenting at regional and national conferences.
Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.
Additional Info
Basic Course Information
Advanced Preparation NoneCourse Developer Michael Mirarchi
Designed For HR Professionals
Prerequisites None
Additional Information
Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).Course Registration Requirements Online Registration
Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for HR credit towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for PDCs. For more information about certification or recertification, please visit shrmcertification.org.
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