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Live Webcast Replay

Maintaining a Harmonious Working Environment


Total Credits: 3 including 3 General

Average Rating:
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Bundle:
Coaching Leaders in Sensitive Employee Relations Situations
Competency/Category:
Employee & Labor Relations |  Human Resource Development |  Leadership & Navigation
Faculty:
Michael J. Mirarchi
Course Level:
All Levels
License:
Access for 30 day(s) after program date.


Description

The role of HR Professionals includes coaching leaders to actively enforce and comply with all policies designed to maintain a harmonious working environment.
Critical to maintaining harmonious working environment are that employees have high self-esteem, are treated with respect, and work in a safe, non-violent setting.
HR Professionals will learn how to coach leaders to take appropriate action and deal effectively with discriminatory comments, sexual harassment, and threats and acts of violence.

Basic Course Information

Learning Objectives
  • How to coach your leaders in effective employee relations practices that minimize employer and personal liability
  • Scripted responses to use in sensitive employee relations situations
  • How to avoid senior managers saying to HR “You should have anticipated this” after an avoidable legal claim

Major Subjects
  • Preventing offensive or hostile working environment claims
  • How to disassociate yourself from discriminatory comments
  • How to handle discriminatory comments or jokes made by subordinates, peers, senior leaders, non-employees and VIP visitors
  • How to address potential sexual harassment situations
  • Proper initial response to sexual harassment complaints
  • Procedures for investigating and resolving sexual harassment complaints
  • Responding to early warning signs of workplace violence
  • Responding to threats of violence
  • Conducting threat assessments
  • Minimizing employer and personal liability for incidents of violence

Course Materials

Faculty

Michael J. Mirarchi Related seminars and products: 7


Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 28,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.


Dates

Tue, May 28, 2019 - 01:00p to 04:00p CDT
Mon, Jun 10, 2019 - 03:00p to 06:00p CDT
Wed, Jun 26, 2019 - 09:00a to 12:00p CDT
Tue, Jul 09, 2019 - 11:00a to 02:00p CDT
Wed, Jul 24, 2019 - 01:00p to 04:00p CDT
Fri, Aug 09, 2019 - 03:00p to 06:00p CDT
Tue, Aug 20, 2019 - 09:00a to 12:00p CDT
Thu, Sep 05, 2019 - 11:00a to 02:00p CDT
Thu, Dec 05, 2019 - 11:00a to 02:00p CST

Additional Info

Basic Course Information

Advanced Preparation None
Course Developer Michael Mirarchi
Designed For HR Professionals
Prerequisites None

Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for 1 HR (Business) credit towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 1 PDC. For more information about certification or recertification, please visit shrmcertification.org.

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